Amanda Gillespy, Dispatcher
Amanda handles the daily dispatching and scheduling for all TEAM technicians. Amanda’s responsibilities also include reviewing work orders, data entry into our service software database, and estimating repairs.
Amanda is a graduate of Rock Hill High School, located in Rock Hill, SC. During her tenure, she participated in the York County’s “Mayor’s Teen Volunteers” program, was listed in Who’s Who among American High School Students, and printed on the National Honor Roll from 2002-2004. She later studied Business Administration at York Technical College, while simultaneously hiring, training, and developing staff for a brand new restaurant concept. Amanda quickly learned the importance of being well organized and the effect that has on her peers and most importantly, her customers. She spent several years within the restaurant industry before exploring a career change. It was at that time, TEAM Mechanical recognized Amanda’s core strengths and disciplines, and knew she would be a perfect fit for dispatching and scheduling technicians, and supervising our service history database.
One of Amanda’s most important responsibilities is behind the scenes. She inputs each work order into our service database which becomes accessible in many different formats. This accumulation of work order data creates the most in-depth history reporting for commercial HVAC equipment in the Carolinas. It is accessible remotely from field service technicians and office personnel, and helps TEAM quickly assess current and past equipment conditions for a specific facility.
Amanda currently resides in Rock Hill, SC with her daughter Taylor, 1.5 years old. Amanda is a passionate music lover and is even a talented violinist and pianist. When Amanda’s not working she enjoys spending quality time with her daughter Taylor.